{"id":2105,"date":"2021-03-24T07:25:45","date_gmt":"2021-03-24T07:25:45","guid":{"rendered":"https:\/\/genevahoteldouala.com\/faqs\/"},"modified":"2023-09-23T23:18:00","modified_gmt":"2023-09-23T22:18:00","slug":"faqs","status":"publish","type":"page","link":"https:\/\/genevahoteldouala.com\/en\/faqs\/","title":{"rendered":"Faqs"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2105\" class=\"elementor elementor-2105\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2a96a73 elementor-section-boxed elementor-section-gap-beside-yes elementor-section-height-default elementor-section-height-default elementor-section-column-vertical-align-stretch\" data-id=\"2a96a73\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-98ef20c\" data-id=\"98ef20c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-97088c0 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"97088c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussFadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ci-dessous, vous trouverez une liste des questions les plus fr\u00e9quemment pos\u00e9es par nos clients.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b184647 elementor-section-gap-beside-no elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section-column-vertical-align-stretch\" data-id=\"b184647\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1d49749\" data-id=\"1d49749\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b986a9e elementor-invisible elementor-widget elementor-widget-nuss-heading\" data-id=\"b986a9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussFadeInUp&quot;}\" data-widget_type=\"nuss-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"nuss-modern-heading\">\r\n\t\t\t\r\n\t\t\t\t\t\t<div class=\"heading-primary-wrap\">\r\n\t\t\t\t<h4 class=\"heading-primary elementor-heading-title\">FAQ'S<\/h4>\t\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<div class=\"heading-divider-wrap\">\r\n\t\t\t\t<div class=\"heading-divider\" style=\"left: 0px;top: 6px\"><\/div>\r\n\t\t\t<\/div>\r\n\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50f0733 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"50f0733\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussFadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Questions &amp; R\u00e9ponses <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a865a9f nuss-accordion-style-03 elementor-invisible elementor-widget elementor-widget-nuss-accordion\" data-id=\"a865a9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussFadeInUp&quot;}\" data-widget_type=\"nuss-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"nuss-accordion nuss-accordion-icon-right\">\r\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\r\n\t\t\t\t\t<div class=\"accordion-header\">\r\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\r\n\t\t\t\t\t\t\t<h4 class=\"accordion-title\">Heure d&#039;arriv\u00e9e et de d\u00e9part ?<\/h4>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"fal fa-angle-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"fal fa-angle-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-content\">\r\n\t\t\t\t\t\t<p>\u00c0 titre indicatif, l&rsquo;heure d&rsquo;enregistrement est apr\u00e8s 06h. Faites-nous savoir votre heure d&rsquo;arriv\u00e9e si vous planifiez un enregistrement anticip\u00e9, nous ferons de notre mieux pour que votre chambre soit disponible.<\/p><p>L&rsquo;heure de d\u00e9part est avant 13h00. Si vous pr\u00e9voyez un d\u00e9part tardif, veuillez nous informer de votre heure de d\u00e9part, nous ferons de notre mieux pour satisfaire vos besoins.<\/p>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\r\n\t\t\t\t\t<div class=\"accordion-header\">\r\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\r\n\t\t\t\t\t\t\t<h4 class=\"accordion-title\">La r\u00e9ception est-elle ouverte 24h\/24 ?<\/h4>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"fal fa-angle-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"fal fa-angle-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-content\">\r\n\t\t\t\t\t\t<p>Oui, le service de r\u00e9ception est disponible 24h\/24.<\/p>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\r\n\t\t\t\t\t<div class=\"accordion-header\">\r\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\r\n\t\t\t\t\t\t\t<h4 class=\"accordion-title\">Quelles langues sont parl\u00e9es \u00e0 la r\u00e9ception ?<\/h4>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"fal fa-angle-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"fal fa-angle-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-content\">\r\n\t\t\t\t\t\t<p>Anglais &amp; Fran\u00e7ais.<\/p>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\r\n\t\t\t\t\t<div class=\"accordion-header\">\r\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\r\n\t\t\t\t\t\t\t<h4 class=\"accordion-title\">Puis-je laisser mes bagages ?<\/h4>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"fal fa-angle-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"fal fa-angle-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-content\">\r\n\t\t\t\t\t\t<p>Oui, nous pouvons nous occuper de vos bagages. Si \u00e0 l&rsquo;enregistrement votre chambre n&rsquo;est pas encore pr\u00eate ou en cas de d\u00e9part anticip\u00e9 apr\u00e8s. Nous stockerons vos bagages gratuitement les jours de votre arriv\u00e9e et de votre d\u00e9part.<\/p>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\r\n\t\t\t\t\t<div class=\"accordion-header\">\r\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\r\n\t\t\t\t\t\t\t<h4 class=\"accordion-title\">Disposez-vous d&#039;une connexion Internet ?<\/h4>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"fal fa-angle-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"fal fa-angle-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-content\">\r\n\t\t\t\t\t\t<p>Une connexion Internet sans fil est disponible dans tout l\u2019h\u00f4tel.<br \/>Les chambres disposent d&rsquo;une connectivit\u00e9 Internet haut d\u00e9bit (sans fil et c\u00e2bl\u00e9e).<\/p>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\r\n\t\t\t\t\t<div class=\"accordion-header\">\r\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\r\n\t\t\t\t\t\t\t<h4 class=\"accordion-title\">Quel est l&#039;a\u00e9roport le plus proche ?<\/h4>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"fal fa-angle-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"fal fa-angle-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-content\">\r\n\t\t\t\t\t\t<p>L&rsquo;A\u00e9roport International de Douala est le plus proche, il se trouve \u00e0 environ 15 minutes de route.<\/p>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\r\n\t\t\t\t\t<div class=\"accordion-header\">\r\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\r\n\t\t\t\t\t\t\t<h4 class=\"accordion-title\">Le Petit-d\u00e9jeuner est-il compris dans le prix de la chambre?<\/h4>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"fal fa-angle-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"fal fa-angle-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-content\">\r\n\t\t\t\t\t\t<p>Oui, chaque nuit\u00e9e pay\u00e9e vous donne droit \u00e0 un petit-d\u00e9jeuner.<\/p>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\r\n\t\t\t\t\t<div class=\"accordion-header\">\r\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\r\n\t\t\t\t\t\t\t<h4 class=\"accordion-title\">La navette a\u00e9roport est-elle disponible pour les arriv\u00e9es tardives ?<\/h4>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"fal fa-angle-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"fal fa-angle-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-content\">\r\n\t\t\t\t\t\t<p>Notre service de navette est gratuit et disponible \u00e0 la demande.<\/p>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1284d57\" data-id=\"1284d57\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-590768a elementor-invisible nuss-elementor-loading nuss-slide-in-left elementor-widget elementor-widget-image\" data-id=\"590768a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussSlideInLeft&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" width=\"1920\" height=\"2560\"  class=\"attachment-full size-full wp-image-5967 lws-optimize-lazyload\" alt=\"\" >\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1fc46fd elementor-section-stretched elementor-section-boxed elementor-section-gap-beside-yes elementor-section-height-default elementor-section-height-default elementor-section-column-vertical-align-stretch elementor-invisible nuss-elementor-loading nuss-slide-in-up\" data-id=\"1fc46fd\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;nussSlideInUp&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cf9f29f\" data-id=\"cf9f29f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9c0bbaf elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"9c0bbaf\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussFadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Si vous avez d'autres questions, n'h\u00e9sitez pas\nn'h\u00e9sitez pas \u00e0 nous contacter !<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38c1fca elementor-align-center elementor-invisible elementor-widget elementor-widget-button\" data-id=\"38c1fca\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussFadeInUp&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/genevahoteldouala.com\/en\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9938a8f elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"9938a8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussFadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ou appelez +237 6 59 89 89 89<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Ci-dessous, vous trouverez une liste des questions les plus fr\u00e9quemment pos\u00e9es par nos clients. FAQ&rsquo;S Questions &amp; R\u00e9ponses Heure d&#039;arriv\u00e9e et de d\u00e9part ? \u00c0 titre indicatif, l&#8217;heure d&#8217;enregistrement est apr\u00e8s 06h. Faites-nous savoir votre heure d&#8217;arriv\u00e9e si vous planifiez un enregistrement anticip\u00e9, nous ferons de notre mieux pour que votre chambre soit disponible. L&#8217;heure [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-2105","page","type-page","status-publish","hentry","post-no-thumbnail"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Faqs - Geneva H\u00f4tel<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/genevahoteldouala.com\/en\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Faqs - Geneva H\u00f4tel\" \/>\n<meta property=\"og:description\" content=\"Ci-dessous, vous trouverez une liste des questions les plus fr\u00e9quemment pos\u00e9es par nos clients. 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